If a telephone number is blocked or labeled as a 'potential scam' or 'spam' on your caller ID, it is possible the number has been spoofed. Remember to check your voicemail periodically to make sure you aren't missing important calls and to clear out any spam calls that might fill your voicemail box to capacity. More information about robocall blocking is available at fcc.gov/robocalls. The FCC allows phone companies to block robocalls by default based on reasonable analytics.

Talk to your phone company about call blocking tools and check into apps that you can download to your mobile device.

A hacker could spoof your home phone number and gain access to your voice mail if you do not set a password. Some voicemail services are preset to allow access if you call in from your own phone number.

If you have a voice mail account with your phone service, be sure to set a password for it.

Use caution if you are being pressured for information immediately.

You will usually get a written statement in the mail before you get a phone call from a legitimate source, particularly if the caller is asking for a payment.

If you get an inquiry from someone who says they represent a company or a government agency, hang up and call the phone number on your account statement, in the phone book, or on the company's or government agency's website to verify the authenticity of the request.

Never give out personal information such as account numbers, Social Security numbers, mother's maiden names, passwords or other identifying information in response to unexpected calls or if you are at all suspicious.

Do not respond to any questions, especially those that can be answered with 'Yes' or 'No.'.

Scammers often use this trick to identify potential targets.

If you answer the phone and the caller - or a recording - asks you to hit a button to stop getting the calls, you should just hang up.

If you answer such a call, hang up immediately.

Don't answer calls from unknown numbers.

Be extremely careful about responding to any request for personal identifying information. You may not be able to tell right away if an incoming call is spoofed.

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